About ICS: Community Services in Kamloops, Merritt & Other Areas in the Southern BC Interior

About Interior Community Services (ICS)

Welcome to Interior Community Services (ICS), a leading social service organization dedicated to enriching lives and strengthening communities in the Southern BC Interior. Established in 2003, ICS is a CARF-accredited non-profit organization that provides comprehensive support services, from support for children and families and counselling to housing services in collaboration with BC Housing.

With offices in Kamloops and Merritt, and outreach throughout Barriere, Ashcroft, Chase, and the Kootenays, ICS is deeply committed to serving individuals and families across British Columbia.

At ICS, we believe that people of all abilities deserve to live to their potential with dignity, choice, and opportunity. Our programs cover a broad spectrum, focusing on five main streams: Youth, Child and Family, Community Living, Housing, and Food Security. This integrated approach ensures that our clients receive holistic care tailored to their unique needs.

CARF Accreditation

For the last 20 years, programs and services at Interior Community Services have been accredited through the Commission on Accreditation of Rehabilitation Facilities (CARF).

The purpose of accreditation is to ensure standards of quality, effectiveness, and safety are met. Accreditation serves to recognize and validate organizations that consistently adhere to these standards, promoting trust and confidence among collaborators, including clients, families, funding agencies, and the public.

Through a rigorous process of evaluation every three years, and continuous improvement, accreditation fosters accountability, drives organizational excellence, and ultimately enhances the quality of care and outcomes for the individuals served.

Interior Community Services Mission, Vision, and Values

Integrity and respect form the foundation of all our relationships, guiding us to practice with choice, strength, and empowerment. Our inclusive approach ensures that everyone feels like they matter⁠—because they truly do⁠—and through collaboration, we work as one with the community to provide exceptional support services.

Mission

Enriching Lives, Strengthening Communities.

Vision

People of all abilities live to their potential with dignity, choice, and opportunity.

Values

  • Integrity: We are accountable to each other and our community
  • Respect: The foundation on which all our relationships are formed
  • Intentionality: We practice with the philosophy of choice, strength, purpose and quality
  • Inclusivity: Everybody matters
  • Collaboration: We work as one with the community

ICS Services and Impact

Interior Community Services offers over 50 programs, benefiting numerous individuals and families daily. Our services cover areas such as housing, food security, community living, and family, child and youth services.

Annual Reports

Offering Kamloops Food Security as a Good Food Organization

Our dedication to food security is evident through initiatives like the Mount Paul Community Food Centre, which is part of our broader efforts to ensure healthy, dignified food programs for all. As a Good Food Organization, ICS collaborates with Community Food Centres Canada, enhancing our capacity to promote a fair food system and supporting Kamloops food security.

Our Programs
Get Involved with ICS

Join us in making a difference! Whether you’re interested in volunteering, donating, or pursuing a career, there are countless ways to contribute to our mission. ICS offers fulfilling opportunities in social services, allowing you to be part of a community-focused organization dedicated to positive change.

To learn more about our programs and initiatives, or to get involved, contact us at ICS. Together, we can enrich lives and strengthen communities.

Get in Touch